"When we see the need for deep change, we usually see it as something that needs to take place in someone else. In our roles of authority, such as parent, teacher or boss, we are particularly quick to direct others to change. Such directives often fail, and we respond to the resistance by increasing our efforts. The power struggle that follow seldom brings results in change or brings about excellence. One of the most important insights about the need to bring about deep change in others has to do with where deep change actually starts."
Robert E. Quinn
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"Quickest way to make change? Not the easiest, but the quickest.
- Don't demand authority.
- Eagerly take responsibility.
- Relentlessly give credit."
Seth Godin
